Are Condo Managers Mind Full or Mindful? The Effect of Language, Consideration, and Regulation in Condo Communities

Hi Condo Managers! We’re summarizing yet another session from ACMO-CCI’s Condo Conference (2022) titled “Mind Full vs Mindful”, which dealt with the importance of being mindful of language use and mental disabilities in condo settings. This session was moderated by Sally-Anne Dooman (Director of a condominium managed by Wilson Blanchard Management, and a member of several CCI committees), and the panelists included Joy Matthews (Condominium Lawyer and Co-Founder of Rutherford and Matthews), Marc Bhalla (Mediator and Arbitrator at Elia Associates), and Deborah Howden (Partner at Shibley Righton LLP).