Clearly communicate the pet rules: Condominium corporations should communicate pet rules to all owners and ensure that they are enforced consistently. This will help prevent disputes arising from issues such as noise, damage or unwanted behavior. The rules should clearly state what is expected of pet owners and provide procedures for reporting any breaches.

Consider accommodation for individuals with disabilities: Condominium corporations should provide accommodation for individuals with disabilities under the Ontario Human Rights Code. In this case, the owner of the dog indicated that Mitsey was a service animal and assisted her with taking medication related to her medical condition. While the corporation's pet rules permitted pets on its premises, they should have considered a request for accommodation as required under the Ontario Human Rights Code.

Use alternative dispute resolution methods: Whenever there is a dispute in a condominium corporation, it is often best to use alternative dispute resolution methods such as mediation or arbitration. This can save time and money, and encourage parties to work together toward finding common ground. In this case, the Tribunal members eventually ordered that the parties engage in mediation, which helped them reach a mutually acceptable agreement