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Using Digital Communication to Increase Community Culture

Jessica Gunawardana, RCM
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Article Summary: 

Explores the impact of digital communication on condominium communities and the advantages it brings in enhancing community culture. The author highlights the value of digital communication platforms in connecting property managers and residents, providing efficient ways to share information, documents, and updates. The use of communication tools such as apps, smart building operating systems, and instant messaging groups is discussed, emphasizing their role in promoting resident engagement and efficient property management. The article also underscores the importance of a balanced approach, combining digital communication with in-person interactions to create a positive and empowered community culture.


Digital communication, community culture, property management, condominium communities, communication platforms, resident engagement, smart building operating systems, employee experience, instant messaging groups, in-person interactions, balanced approach.

Source Citation: 
Jessica Gunawardana, RCM
Using Digital Communication to Increase Community Culture
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