top of page
< Back

Save this article  > 

The True Cost of Record Requests

Dean McCabe, RCM
Publication date:
Article Summary: 

Discusses a concerning trend in recent decisions made by the Condominium Authority Tribunal (CAT) regarding property management's allocation of time for responding to records requests from unit owners. The author expresses support for unit owners' rights to access records but highlights contradictions between the Condominium Management Services Act and CAT decisions. The CAT's allowance of up to $30 per hour for administrative work related to records requests conflicts with the Act's requirement for a General Licensee to oversee records. The author presents three assumptions to explain this discrepancy and raises concerns about the interpretation of the Condo Act and its impact on maintaining a professional reputation for condominium managers.


Condominium Authority Tribunal (CAT), property management, records requests, Condominium Management Services Act, General Licensee, administrative work, contradictions, professional reputation, interpretation, unit owners.

Source Citation: 
Dean McCabe, RCM
The True Cost of Record Requests
Did you find this article useful? 
Your feedback is important not only to us, but to all the other key players in the condo industry.  Help us by letting us know if this article is relevant and useful.  This will help us prioritize articles that provide helpful guidance to other key players like you. 

Please login to use this feature.

bottom of page