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The True Cost of Record Requests
Author:
Dean McCabe, RCM
Publication date:
Article Summary:
Discusses a concerning trend in recent decisions made by the Condominium Authority Tribunal (CAT) regarding property management's allocation of time for responding to records requests from unit owners. The author expresses support for unit owners' rights to access records but highlights contradictions between the Condominium Management Services Act and CAT decisions. The CAT's allowance of up to $30 per hour for administrative work related to records requests conflicts with the Act's requirement for a General Licensee to oversee records. The author presents three assumptions to explain this discrepancy and raises concerns about the interpretation of the Condo Act and its impact on maintaining a professional reputation for condominium managers.
Keywords:
Condominium Authority Tribunal (CAT), property management, records requests, Condominium Management Services Act, General Licensee, administrative work, contradictions, professional reputation, interpretation, unit owners.
Source Citation:
Dean McCabe, RCM
The True Cost of Record Requests
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