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The Rights, Responsibilities, Obligations, and Interests of Property Managers

Greg Fraleigh, RCM
Publication date:
Article Summary: 

Discusses the roles, responsibilities, rights, interests, and ethical obligations of property managers in the context of condominium management. It emphasizes the multifaceted nature of the property manager's job, requiring adaptability, positive attitude, and continuous education to handle the various challenges that arise. Property managers play a crucial role in maintaining and enhancing the physical and financial assets of a condominium corporation while adhering to governing documents and the Condominium Act. They act as advisors, mediators, and conduits between the board of directors, unit owners, and stakeholders, managing expectations and providing accurate communication. Property managers have the right to refuse instructions that contradict governing documents or the Condominium Act, and their education is crucial to uphold their responsibilities. Properly documented minutes and effective communication are essential tools for managing potential legal issues. The article also highlights the importance of the newly established CMRAO (Condominium Management Regulatory Authority of Ontario) in ensuring trust and professionalism within the industry. It calls for property managers to uphold ethical standards, promote excellence, and work collectively to maintain the integrity of condominium management.


property manager, condominium management, roles, responsibilities, rights, interests, obligations, ethics, Condominium Act, CMRAO, communication, professionalism.

Source Citation: 
Greg Fraleigh, RCM
The Rights, Responsibilities, Obligations, and Interests of Property Managers
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