The delicate balance of social media in condos: Creating a safe venue for more transparent communities

This article discusses the delicate balance of social media in condominium communities, highlighting its potential as a tool to enhance transparency and foster a more connected community. The first step is to set clear goals for the social media platform, determining who should administer it and who should be allowed to participate. The platform can serve as a safe venue for expressing opinions and concerns about community management, but it is important to maintain a respectful and responsible tone in discussions. Guidelines should be established to define acceptable posts and to handle offensive content, with administrators having the authority to delete inappropriate postings. Condo management should be willing to participate in the social media platform to address residents' concerns and foster a positive and inclusive environment.