Suffering in Silence: Harassment of property managers seems to be becoming an epidemic

This article sheds light on the issue of property managers facing harassment from unit owners and residents in condominiums. The harassment often involves verbal and written insults, as well as rude and abusive behavior towards the managers. The definition of harassment under the Occupational Health and Safety Act (OHSA) is broad and covers workers, including employees of contractors working at the condominium corporation. Female managers seem to be disproportionately affected, but many managers choose not to report harassment due to fear of endangering their employer's contract or the subject unit owner/resident. The OHSA obligates employers, including management companies and condominium corporations, to investigate harassment incidents. The article suggests some solutions, such as installing video recording signs in management offices and appointing board members to inquire about harassment incidents. It also emphasizes the importance of having workplace violence and harassment policies in place and communicating a zero-tolerance stance against harassment to all owners.