Respectful Email Communication in Condos: A Primer for Unit Owners

The article emphasizes the importance of respectful email communication for unit owners in condominium communities. While owners have the right to raise concerns and ask questions, it is essential to do so in a calm and civil manner. Harassing or aggressive correspondence towards condominium managers or board members is not acceptable. The article provides a list of dos and don'ts for email communication, encouraging unit owners to remember the human on the other side of the email, use good manners, be patient, and organize their thoughts before sending. It also advises against sending repeated messages and using aggressive language or sarcasm. Failure to adhere to respectful communication may lead to limitations on how a unit owner can communicate with the condo manager or corporation.