Requests For Accommodation In Condos – Accommodation And Harassment

Metropolitan Toronto Condominium Corporation No. 580 v. Mills highlights the obligation of a condominium corporation when owners request accommodation under the Human Rights Code. The respondent was an owner in a 15-unit condominium who suffered "severe and pervasive disabilities" that impacted his ability to communicate with the Board of Directors and exist harmoniously in the community. The respondent maintained that the underlying grounds for which the application was brought arose due to his disability. The Court concluded that the facts of the case amounted to a breach of Section 117 of the Condominium Act, 1998 and oppression. Companies are required to be reasonable in evaluating and responding to requests for accommodation, but this does not mean they are required to endure harassment by the individual needing accommodation.