O. Reg. 156/20: DEPLOYMENT OF EMPLOYEES OF SERVICE PROVIDER ORGANIZATIONS

The blog provides information about Ontario Regulation 200/156, which outlines the accessibility standards for customer service under the Accessibility for Ontarians with Disabilities Act (AODA). The regulation requires businesses and organizations to provide accessible customer service to people with disabilities, including providing accessible information and communication, assistive devices, and support persons. The blog explains the requirements of the regulation, including the development of policies and procedures, training for staff, and feedback mechanisms. The blog also highlights the benefits of providing accessible customer service, such as improved customer satisfaction and increased business opportunities.