How To Improve Your Emotional Intelligence at Work

How To Improve Your Emotional Intelligence at Work

Emotional intelligence (EI) is a key to unlocking the management potential of project managers and other leaders. It is the capacity to be aware of, control and express one's emotions and handle interpersonal relationships with empathy. It begins with self-awareness and self-management, as well as staying achievement-oriented and keeping a positive outlook. The next step is being aware of the emotional landscape outside of yourself, which enables one to manage relationships more effectively through influence, coaching or mentoring. No matter how much emotional intelligence you think you have, there is always room for improvement. Here are some ways to improve your emotional self-control.
Emotional intelligence is key for project managers and leaders, as it is the capacity to be aware, control and express one's emotions and handle interpersonal relationships empathetically. Jennifer's suggestions to improve emotional intelligence include being aware of others' emotions, detecting when someone is shut down and upset, and leveraging information when resolving team conflict. There are also many ways to develop emotional intelligence, such as humor.