top of page
< Back
Category:

Important Resources

Save this article  > 

Delivering Bad News

Author: 
Toronto Condo News
Publication date:
Not Available
Article Summary: 

Delivering bad news in a condo community can be challenging but essential for maintaining trust and transparency. The timing of the announcement is crucial to prevent misinformation from spreading. It's better to share what is known promptly and promise updates as more details emerge. The content should be clear, addressing questions and concerns directly without hiding behind vague statements. Blame should be avoided, and the focus should be on solutions and improvements. The tone of communication should be empathetic and respectful, resembling a concerned neighbor rather than official correspondence. By delivering bad news effectively, condo boards can foster trust and allow the community to move forward.

Keywords: 

Condo community, delivering bad news, trust, transparency, timing, content, tone, communication, empathy, solutions, condominium management.

Source Citation: 
Toronto Condo News
Delivering Bad News
Not Available
Did you find this article useful? 
Your feedback is important not only to us, but to all the other key players in the condo industry.  Help us by letting us know if this article is relevant and useful.  This will help us prioritize articles that provide helpful guidance to other key players like you. 

Please login to use this feature.

bottom of page