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COVID-19 and Resident Experience Management

Concierge Plus
Publication date:
November 16, 2020
Article Summary: 

The blog titled "COVID-19 and Resident Experience Management" discusses the impact of the COVID-19 pandemic on the management of residential communities and the resident experience.

The blog explains that the pandemic has forced property managers to adopt new strategies to maintain the health and safety of residents while also providing a high-quality living experience. The blog suggests that the pandemic has accelerated the need for digital tools and technology, such as virtual tours and online communication platforms, to provide a contactless experience for residents.

The blog provides examples of how property managers have adapted to the pandemic, such as implementing enhanced cleaning protocols, offering virtual events, and implementing technology to facilitate contactless deliveries and communication.

The blog concludes by emphasizing the importance of maintaining a positive resident experience during the pandemic and beyond. By leveraging technology and adapting to new challenges, property managers can continue to provide a high level of service and support to their residents.


COVID-19, Resident Experience Management, Property Managers, Health and Safety, Digital Tools, Virtual Tours, Online Communication Platforms, Contactless Experience, Enhanced Cleaning Protocols, Virtual Events, Technology, Contactless Deliveries, Positive Resident Experience, Service, Support.

Source Citation: 
Concierge Plus
COVID-19 and Resident Experience Management
November 16, 2020
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