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Condo Owner Management Complaints- When To Escalate And Where

Denise Lash
Publication date:
November 23, 2021
Article Summary: 

The blog post discusses how to handle condo owner complaints as a manager or board member. The author explains that while complaints are inevitable in condo management, it is essential to have a system in place for addressing and resolving them in a timely and effective manner. The post provides specific guidelines for escalating complaints and offers advice on when and how to involve external resources, such as legal counsel or mediation services. The author emphasizes the importance of clear communication and documentation throughout the complaint process.


condo owner complaints, management, board member, system, addressing, resolving, guidelines, escalating, external resources, legal counsel, mediation services, clear communication, documentation, complaint process.

Source Citation: 
Denise Lash
Condo Owner Management Complaints- When To Escalate And Where
November 23, 2021
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