Compassion: A New Management Imperative – Part 1

The author shares his personal experience of burnout and how it led him to realize the importance of well-being in performance. The article suggests that the pandemic has impacted well-being and caused burnout, which is a big problem for employers as it affects performance. To sustain employee performance and retention, employers must support employee well-being, and one of the most powerful ways to do this is to equip managers and leaders with the new competency of compassion. The article concludes with a promise to discuss what compassion is and how it works in the next post.