CAO Forms – Better Communication, Fewer Disputes

The article discusses how mandatory forms provided by the Condominium Authority of Ontario (CAO) are being used to improve communication between condo management and residents as part of the New Condo Act. These forms cover three categories of communication, including information certificates, records of the corporation, and meetings and voting. The use of these forms is mandatory as of November 1, 2017, and is expected to lead to fewer problems, complaints, and disputes. The article emphasizes that these mandatory forms are the minimum legal requirement, and proactive condo corporations generally provide more information with greater frequency.