CAO’s Annual Condominium Requirements Guide

The Condominium Authority of Ontario (CAO) has released the “Annual Condominium Requirements Guide” which lists various legal requirements and best practices for condominium corporations to follow on an annual basis. The guide provides recommendations such as creating an annual plan, performing a vendor and service review, and regularly collecting owner feedback. The author of the article raises questions on whether the best practices set by the CAO constitute performance standards for condominium board members or managers and whether this was intended to be part of CAO’s mandate. The author suggests that condominium boards and managers should be familiar with the guides and other resources from the CAO and consider implementing them whenever it makes sense for their particular condominium. The author also suggests the importance of strong representation for condominium corporations and managers on the CAO Board if it is to set performance standards.