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Apologizing Like You Mean It - The Art of A Sincere Apology

Toronto Condo News
Publication date:
November 24, 2021
Article Summary: 

The blog discusses the overuse of apologies in today's society and how insincere apologies can trivialize an issue. It emphasizes the importance of sincerity in apologies, including acknowledging the wrongdoing, accepting responsibility, showing visible remorse, making a public apology, and making an effort to remedy the offense. The article notes that apologies are important for reputation management, including for condominium boards, and that insincere apologies can have the opposite effect.


apology, sincerity, reputation management, crisis management, offense.

Source Citation: 
Toronto Condo News
Apologizing Like You Mean It - The Art of A Sincere Apology
November 24, 2021
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