Accommodation Requests – Pets

The article states that disabled individuals can request an exemption from condominium documents prohibiting a pet if they require a service or emotional support animal. The Ontario Human Rights Code allows this exemption under certain conditions and takes precedence over condominium governing documents. The corporation can require medical documentation to substantiate a disability, and a condo board can suspend enforcement of condominium documents for a particular situation when proper documentation is provided. The article notes an increase in accommodation requests for emotional support animals and emphasizes that such requests must be considered on a case-by-case basis to comply with the Human Rights Code.