A Guide for Licensees: Records Management for Condo Managers

This is a guide to records management for condominium corporations in Ontario, Canada, provided by the Condominium Management Regulatory Authority of Ontario (CMRAO). The guide provides information on the legal requirements for records management, including which records must be kept, for how long, and in what format. The guide also includes practical tips on how to organize and manage records, such as creating a records management policy, using a records retention schedule, and establishing secure storage and access protocols. The guide emphasizes the importance of records management for accountability, transparency, and good governance in condominium corporations.