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8 Steps For Better Issue Management

Author: 
Jennifer Bridges
Publication date:
February 14, 2022
Article Summary: 

8 Steps For Better Issue Management

Issues are anything that comes up in the course of a project to impact the plan. Issue management in a project begins with a plan that defines activities and business rules to manage and control issues that arise during a project. The first step is to identify the issues, which can fall under four categories: major problem, opportunity, concern, and situation. These steps will help you have a framework to control issues as they arise in your project. The most important details in this text are that it is important to create a collaborative document online, report promptly, log issues, assign actions, and keep a detailed record of the process.

Additionally, communication is key and channels must be open to get the information out to the right people as fast as possible. Finally, a log provides an archival tool for future use.

Keywords: 

issue management, project issues, managing issues, issue log, opportunity management, issue tracking, issue identification, issue logging, concerns and situations

Source Citation: 
Jennifer Bridges
8 Steps For Better Issue Management
February 14, 2022
https://www.projectmanager.com/training/managing-project-issues
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