3 Communication Tools for a Better Relationship with Millennial Residents

This article discusses three communication tools that can be used to improve relationships with millennial residents in condominium buildings. The first tool is offering messaging apps, which allow residents to communicate with staff virtually and promote swift communication. The second tool is offering live feedback through common area displays, such as elevator screens, to provide current updates and reduce unnecessary communication. The third tool is offering digital polls to allow residents to contribute to decisions regarding services and amenities. These tools help promote effective communication and collaboration between residents, management, and staff, and can lead to a stronger community.