Background: The case involved a dispute between the Applicant, who is a unit owner in Peel Condominium Corporation No. 27, and the Respondent, the condominium corporation. The dispute centered around the Respondent's failure to provide the Applicant with approved meeting minutes from November 22, 2017, despite her repeated requests.

Request for Records: The Applicant made a request for records, specifically seeking the approved meeting minutes from November 22, 2017. The Respondent provided her with the unapproved meeting minutes but did not provide the approved ones. The Respondent did not use the mandatory board response form to explain why the approved minutes were not provided.

Refusal Without Reasonable Excuse: The Tribunal found that the Respondent had refused to provide the Applicant with the approved meeting minutes without a reasonable excuse. The Respondent's claim that the minutes did not exist was not considered a reasonable excuse. The Tribunal emphasized the responsibility of condominium corporations to maintain and provide records, including approved meeting minutes.

Inadequate Record-Keeping: The Tribunal also found that the Respondent's record-keeping practices were inadequate. This inadequacy was primarily due to the extended delay in approving the meeting minutes. The Tribunal highlighted the importance of maintaining accurate and timely records, particularly for meetings that have a significant impact on the governance of the condominium.

Penalty and Reimbursement: The Tribunal ordered the Respondent to pay a penalty of $200 to the Applicant for its refusal to provide the approved meeting minutes without a reasonable excuse. Additionally, the Respondent was directed to reimburse the Applicant $200 for the cost of filing the application. The penalty and reimbursement were considered appropriate remedies to emphasize the seriousness of complying with the Condominium Act and to provide relief to the Applicant.