top of page
White Columns
< Back

Nurmi v. York Condominium Corporation No. 43 - 2023 ONCAT 99 - 2023-07-20

Corporation:

NYCC 43

Date:

2023-07-20

Summary:

This case centered around a dispute between an Applicant unit owner and a Condominium Corporation regarding records. The key issues included the adequacy of the records provided, redactions, delays in approving minutes, and the Applicant's request for specific records. The Respondent Condominium Corporation initially refused some record requests without a reasonable excuse, which led to a penalty. However, it later cooperated in providing records. The Applicant's claim of inadequacy in the records, inconsistencies in redactions, and delays in minute approvals were not proven. The Tribunal ordered the Respondent to provide the outstanding records, pay the Applicant's costs, and imposed a penalty.

Under:

CAT Decisions - Decision
Adequacy of Records
Fees, Costs, Penalties
Records Retention

Verdict:

In Nurmi v. York Condominium Corporation No. 43 (2023 ONCAT 99), the applicant, dissatisfied with records received from the condominium corporation, claimed that the records provided were inadequate. The Tribunal found that, while there were issues with redaction consistency and initial refusals, the records provided by the Respondent were generally adequate. A penalty of $275 was imposed on the Respondent for their initial refusal to provide records, and the Applicant was awarded $400 in costs. This case emphasizes the importance of reasonable redaction practices, collaboration between parties, and the potential consequences for refusing to provide records without reasonable excuse.

Takeaways:

Key Takeaways from Nurmi v. York Condominium Corporation No. 43 (2023 ONCAT 99):

Record Adequacy Dispute: The case revolved around an Applicant unit owner's dissatisfaction with the records provided by the Respondent Condominium Corporation. The primary issues included the adequacy of records, excessive redactions, delays in minute approvals, and specific record requests.

Redactions Considered Reasonable: The Tribunal found that the Respondent's redactions, particularly in board meeting minutes, were reasonable and not excessive. Redactions in minutes that contained information about specific units, owners, employees, litigation, or insurance investigations were justifiable to protect sensitive information.

Inadequate Record Keeping Not Proven: The Applicant's claims of inadequate record keeping were not substantiated, and the delays in minute approvals were attributed to legitimate reasons, such as board and management transitions.

Penalty and Costs Awarded: The Respondent was penalized $275 for initially refusing to provide records without reasonable excuse. The Applicant was awarded costs amounting to $400 for filing fees.

Collaboration Encouraged: The Tribunal encouraged both parties to collaborate and address the Applicant's concerns more effectively in the spirit of community rather than resorting to legal proceedings.

This case underscores the importance of reasonable redactions and collaboration between unit owners and condominium corporations in resolving record disputes.

Recommendations: 

Improved Communication and Collaboration: Encourage condominium corporations and unit owners to establish clear lines of communication and work collaboratively to address record requests and concerns. This can help prevent unnecessary disputes and legal proceedings. It's essential for both parties to understand their rights and responsibilities, leading to more efficient conflict resolution.

Education on Records Management: Provide educational resources and guidance for condominium corporations and unit owners on effective records management and retrieval. This can include information about the types of records that should be maintained, how to redact sensitive information in compliance with the law, and the importance of accurate and timely recordkeeping.

Mediation and Dispute Resolution: Promote mediation and alternative dispute resolution mechanisms within condominium communities to resolve disputes efficiently without resorting to formal legal proceedings. This approach can help save time and resources for both parties and foster a more amicable relationship within the community.

Small and self-managed condominiums face unique challenges, yet most management models are tailored to large corporations and scaled down from there.

Condo Care helps communities find and implement management solutions that fit their actual needs... not someone else's template.

Psst... don't worry, we're different, too!

Condo Care

by Stratastic

A 10-unit condominium doesn't have 10% of the responsibilities of a 100-unit condominium.

​​

It still needs governance, compliance, maintenance planning, financial oversight, and community building. Yet many small condominium corporations receive less support because traditional management models are often designed for larger communities first.

​

Isn't it time condo management made sense, especially for the small ones?

We believe small condos deserve better.

Condo Care was created because we saw a quickly growing gap in the condominium industry.

 

Small condominium corporations were increasingly:

>   Struggling to find management.

>   Losing access to experienced professionals.

>   Being priced out of traditional models.

>   Left to solve complex challenges with limited resources.

 

Our mission is simple: To help small and self-managed condominium corporations access practical, sustainable management solutions that reflect their actual needs.

We're not property managers.
We're property management consultants.

Most companies start with a service package.

 

We start with your condominium. After understanding your goals, challenges, budget, and desired level of involvement, we help identify the most appropriate management model for your needs. We focus on you, so we can find the right fit for your community.

 

Because the right answer isn't always the same... 

and every condo needs care.

One Condominium. Multiple Paths Forward.

Condo Care offers completely customizable management solutions for small and self-managed condominium corporations across Ontario. Our most commonly chosen options center around the following categories:

 

>   Traditional Management: For boards seeking a comprehensive management solution with minimal involvement. Often, this involves working with one of our partnered property management companies for a more familiar approach.

 

>   Hybrid Management: A combination of licensed management services (whether through a management company or self-employed service provider) and/or administrative support. This solution is often ideal for smaller and moderately involved communities seeking flexibility and value.

 

>   Self-Management Support: For communities that want to stay truly involved while gaining access to professional guidance, resources, and trusted vendors.

What does an exploratory meeting look like?

Well, first of all, it's 100% free and 0% commitment... just a interest in putting our heads together to grasp your condominium's needs and how to support you shaping your condo community and operations!

​

Got 30 minutes? We've got a customized plan!

During your meeting, you'll get to discuss with our founder, Andreea, who is as passionate about small condo communities as you are about ensuring yours runs perfectly... both in terms of operations and communications!

​

You'll get to share what's working, what isn't, and how you envision your parcel of Condoland being managed, regardless if you're looking for self-management, limited management, or traditional property management solutions. 

​

We've got you covered. Because every condo deserves care.

While you're here and condo curious, why not check out our articles, tailored just for small condos!

Stay up to date 
with the constant
changing condo 
industry.

We invite you to join us! You'll fit right in to a community committed to simplifying condo.

Quick Links

Contact Us

1-888-788-1322
Monday - Friday, 10am - 4pm 

 

Stratastic Logo

Copyright ©2026 by Stratastic  | Privacy Policy 

bottom of page