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The Negativity Bias and You!

Sara Hicks
Publication date:
September 28, 2023
Article Summary: 

Discusses the "negativity bias," a psychological phenomenon where humans tend to focus more on negative experiences and information than positive ones. It explores how this bias can impact communication within condominium associations and provides examples of situations where it can occur, such as misinterpretation, memory, emotional responses, resistance to change, and reduced trust. The article offers strategies to combat the negative impact of this bias, including choosing language carefully to avoid misinterpretation, maintaining a balance between negative and positive communication, active listening, mindfulness to understand one's own biases, and resolving conflicts effectively. It emphasizes the importance of recognizing and addressing the negativity bias to create a more positive and collaborative environment in condominium associations.


Negativity bias, Communication, Condominium associations, Misinterpretation, Emotional responses, Resistance to change, Trust, Conflict resolution, Active listening, Mindfulness

Source Citation: 
Sara Hicks
The Negativity Bias and You!
September 28, 2023
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