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Root Cause Analysis: A Quick Guide

Megan Keup
Publication date:
June 16, 2021
Article Summary: 

Root Cause Analysis: A Quick Guide

Root Cause Analysis (RCA) is a set of problem-solving techniques and tools that offers teams an opportunity to identify the root causes of problems they're facing. It also helps teams identify contributing factors, prepare corrective actions, and improve business processes through continuous improvement. RCA is versatile and can be used for many different purposes, such as six sigma, DMAIC, lean manufacturing, total quality management and software development. Project management software like ProjectManager helps teams keep all their project documents in one place, and project management tools such as Gantt charts, work breakdown structures, kanban boards and risk and resource management features can help identify issues affecting workflows, budget and schedule. Root cause analysis is used when there are problems with a project, or any aspect of a business, especially those that negatively impact the client. The steps of the root cause analysis process include capturing a variety of root causes and contributing factors that are causing the problem, and creating corrective actions to solve the problem.
Root cause analysis is a technique that involves asking "why?" over and over again. It is a deeper dive into the problem and its causes, rather than accepting the first answer, and brings you closer to what's actually causing the problem. An example of this is a bridge project management example, where deadlines are being missed due to lack of training, poor supplier relations, and the hybrid methodology. Root cause analysis is about cause and effect, and requires a diagram or document of some sort. The most commonly used one is the fishbone diagram, which looks like a fish skeleton and collects the causes of the problem.


root cause analysis, rca, six sigma tools, 6 sigma, dmaic, project management software, project management tools

Source Citation: 
Megan Keup
Root Cause Analysis: A Quick Guide
June 16, 2021
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