COVID-19 – Impact on Management & Our Industry

Discusses the profound impact of the global COVID-19 pandemic on the condominium management and construction industries. Despite the shutdown of many operations, condominium management remained an essential service, leading to a swift shift in focus towards safety protocols, communication, and sourcing personal protective equipment. Workloads for managers and support staff increased significantly, with communication traffic rising substantially due to the need for constant updates and modifications to notices. As businesses resumed operations, they faced challenges in implementing safety protocols and managing increased costs. The construction industry also suffered from shortages in labor and materials, leading to delays in repairs, maintenance, and projects. The uncertainty created frustrations and challenges in effective communication with residents. The article emphasizes the importance of educating and communicating with residents about industry challenges, prioritizing health and safety, and working collectively to adapt to the new realities posed by the pandemic.