top of page

Condo Water Damage in Ontario: Who Pays?

Updated: Feb 11

Condo Water Damage

Navigating water damage in a condo setting can be a complex affair. In Ontario, the rules and responsibilities can vary, making it essential for condo owners and residents to be well-informed and familiar with their corporation’s governing documents. This comprehensive guide will help you understand who is responsible for water damage in various scenarios.

Understanding Condo Insurance in Ontario

Condo insurance in Ontario is a layered concept and is important to understand who pays for water damage in a condo. The condo corporation typically holds a master insurance policy covering common areas like lobbies and elevators. 

However, this policy does not extend to individual units or personal belongings within them. As a condo owner, you need to have personal insurance for your unit and belongings. It's also vital to understand the difference between the corporation's policy and your personal policy to avoid gaps in coverage. 

Who Pays for Water Damage in Your Condo?

Damage Originating from Your Unit: If water damage originates from your unit, you might be responsible for the costs (up to a certain point). This includes scenarios like an overflowing bathtub or a malfunctioning dishwasher. It's crucial to act quickly in these situations to minimize damage and report it to your insurance provider. If you have personal condo insurance, it may cover these damages.

Damage from Common Elements: When water damage stems from common elements, the condo corporation's insurance may covers the costs (up to what is called the “Standard Suite Definition”). This includes scenarios like a burst pipe in the building's main plumbing system. However, there might be nuances depending on the corporation's by-laws and the specific insurance policy. It's important for residents to report such incidents to the condo’s property management immediately. 

Damage from Another Unit: Water damage caused by another unit can lead to complex liability issues. If the damage is due to negligence, such as a neighbor leaving a faucet running, the neighbor might be liable. Usually, the corporation will deal with the necessary repairs (again, up to the “Standard Suite Definition”) and in some cases, each owner might need to claim through their own insurance. Be sure that you fully understand the Corporation’s governing documents in cases such as this. 

Understanding Different Insurance Policies and Their Coverage

Condo Corporation Insurance (Master Policy):

  • This policy is collectively paid for by all unit owners.

  • It primarily covers the exterior of the structure, and common areas.

  • Includes coverage for structural damage, equipment damage, common area damage, water leaks, and liability insurance for common areas.

  • For private suites, the condo’s corporation insurance will only cover damage up to the Standard Suite Definition (as defined in the bylaws).

Owner Insurance (Personal Condo Insurance):

  • Paid for by the individual unit owner, covering the interior structure of the unit (beyond the Standard Unit Definition, and including personal items, upgrades, etc.).

  • Covers landlord’s personal property within the unit and offers liability protection.

  • Includes coverage for interior structure damage, landlord's personal property, loss of rental income, and liability insurance related to the rental unit.

Tenant Insurance (Renters Insurance):

  • Essential for renters to protect their personal belongings.

  • Covers personal property, liability for unintentional damage, additional living expenses, and theft or vandalism within the rental unit.

Handling Disputes and Legal Aspects

Navigating Responsibility Disputes:

  • In cases where responsibility is unclear for who pays for water damage in a condo, it is recommended to refer to The Condominium Act and your condo corporation’s governing documents.

  • These documents and laws outline the responsibilities for maintenance and repairs, defining what is covered by whom.

Legal Steps in Case of Unresolved Issues:

  • If insurance does not provide clear answers or in cases of uninsured parties, legal consultation may be necessary.

  • Understanding your rights under The Condominium Act and condo by-laws is crucial in these scenarios in determining who will pay for the water damage.

Find a lawyer that specializes in condo law by searching Stratastic’s Vendor Directory.

Special Assessments and Insurance Deductibles

Understanding Special Assessments and High Deductibles:

  • In rare cases, repair costs of the water damage might be allocated to owners as a special assessment, especially if the insurance deductible is especially high and the corporation does not have adequate funding.

  • This means each owner must pay their share of the repair costs.

Considerations for Renters and Owners

Different Priorities for Renters and Owners:

  • Owners are typically concerned about physical damage to their unit, while renters focus on their personal property and any improvements made.

  • Renters should consider additional insurance for flooding and sewage backup.

Preventative Measures and Maintenance

To avoid the debate on  who pays for water damage in a condo, it is better to make efforts to prevent the water damage. This is the key to avoiding complex disputes and costly repairs. Regularly check your unit for leaks, and maintain appliances that use water. 

Condo corporations also play a role in preventing water damage by maintaining common elements. Residents should report any signs of leaks or damage in common areas to the condo board promptly. 

Navigating Insurance Claims

Dealing with insurance claims for water damage can be overwhelming. It's important to document the damage thoroughly with photos and detailed notes. Contact your insurance provider as soon as possible to start the claims process. Understanding your policy's coverage limits and deductibles is also crucial in understanding who pays for water damage in a condo. 

Role of Property Management in Water Damage Issues

Property Management plays a critical role in managing water damage issues. They enforce the corporation's by-laws and ensure the master insurance policy is adequate and up-to-date. The property manager also coordinates repairs for damages in common areas and mediates disputes between residents. It's important for residents to communicate effectively with management in these situations. 

Understanding Your Condo By-laws

Each condo corporation in Ontario has its own set of by-laws that can affect how water damage incidents are handled. These by-laws outline the responsibilities of the condo corporation and the unit owners. Familiarizing yourself with these by-laws can help you understand your obligations and rights in the event of water damage. 

Seeking Professional Help

In some cases, professional help may be necessary to understand who pays for water damage in a condo. This can include legal advice for disputes or a professional assessment of the damage. Experts can provide clarity on complex issues and help you navigate the process more effectively. Don't hesitate to seek professional help if you're unsure about how to proceed. 

Find a lawyer that specializes in condo law by searching Stratastic’s Vendor Directory.


Dealing with condo water damage and understanding who pays for the water damage requires a thorough understanding of insurance policies, condo by-laws, and maintenance responsibilities. 

Staying informed and prepared can help you effectively manage these situations, whether you're a condo owner or resident.

-Stratastic Inc.

P.S. Stay informed with more educational resources such as these and access our condo-savy resources by registering now - it’s free!


bottom of page