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Cangiano v. Metropolitan Toronto Condominium Corporation No. 962

Corporation:

​

Date:

2025-01-21

Summary:

This case is about a condo owner who requested records related to a specific unit's maintenance and repair. The condo corporation denied this request, stating it would breach privacy. The Condominium Authority Tribunal ruled in favor of the owner, stating that the records should be provided without personal details.

Under:

Records

Verdict:

The decision reinforces that condo owners have a right to access records related to their units, but privacy must be maintained. Condo corporations should be transparent while ensuring personal information is not disclosed.

Takeaways:

- Condo corporations should be prepared to provide records related to unit maintenance and repair when requested by owners.
- Personal information should be redacted from these records to ensure privacy is maintained.
- The Condominium Authority Tribunal can order corporations to provide these records, even if initially denied.

Recommendations: 

- Condo boards or managers should have a system in place to effectively manage and provide records when requested by owners.
- They should also ensure they have a process to redact personal information from these records to ensure privacy is maintained.
- Boards and managers should understand that denying access to records could lead to legal repercussions.

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